faq

Frequently asked questions

How do I track my order ?


When your order is shipped, we will send you an email to confirm your shipment - this email will include a tracking number and link to enable you to track your package.




Where does Positive Intent ship to ?


Purchases will be shipped by USPS, or via FedEx. The shipping and handling cost for your order is based on the total weight of the order. Orders are shipped on business days: Monday-Friday, excluding holidays. Normal shipping and processing are 2 to 3 business days. For faster delivery, upgrade your shipping method. *Not all delivery methods are available to all areas. We unfortunately do not ship to any US territories. We only ship within the United States, including Hawaii and Alaska. We cannot ship to Puerto Rico, Guam or US Virgin Islands




How do I cancel my order ?


We normally don’t accept order cancellations or changes once an order has been processed. If you have a question about your order, please contact us.




How can I contact you ?


You can contact us by or by email at Contact@PositiveIntentBeauty.com





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TEL: 1 312 - 801 - 4470

Positive Intent 

427 S Cottage Grove Ave

Glenwood, IL 60425

EMAIL : contact@PositiveIntentBeauty.com

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